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Tectonics

Health & Vegetarian Traditions

Privacy Policy

Your privacy matters to us at Tectonics

Information We Collect

At Tectonics, we collect information that helps us provide better health and vegetarian lifestyle services. We gather personal information when you interact with our platform, register for our learning programs, or contact us for support.

Personal Information

  • Name, email address, and contact details when you create an account
  • Health information and dietary preferences you share voluntarily
  • Payment information for program enrollment and services
  • Communication preferences and subscription settings

Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and how you navigate through our platform. This helps us understand user behavior and improve our services.

How We Use Your Information

Your information helps us deliver personalized health and nutrition guidance tailored to vegetarian lifestyles. We use this data to enhance your learning experience and provide relevant content that supports your wellness journey.

  • Providing access to our learning programs and health resources
  • Sending educational content about vegetarian nutrition and wellness
  • Processing payments and managing your account subscriptions
  • Responding to your inquiries and providing customer support
  • Improving our platform based on user feedback and usage patterns
  • Ensuring platform security and preventing unauthorized access

We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or when required by law.

Data Protection and Security

We implement comprehensive security measures to protect your personal information. Our systems use encryption, secure servers, and regular security audits to ensure your data remains safe.

Security Measures

We employ industry-standard security protocols including SSL encryption for data transmission, secure database storage with regular backups, and limited access controls for our team members who handle personal information.

While we take every precaution to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Rights and Choices

You have significant control over your personal information and how we use it. We respect your privacy choices and make it easy for you to manage your data preferences.

  • Access and review the personal information we have about you
  • Request corrections to inaccurate or incomplete information
  • Delete your account and associated personal data
  • Opt out of marketing communications while keeping your account active
  • Download a copy of your personal information in a portable format
  • Restrict certain types of data processing where legally applicable

Exercising Your Rights

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Retention Periods

  • Account information: Retained while your account is active and for 2 years after closure
  • Health and dietary information: Deleted within 1 year of account closure
  • Payment records: Retained for 7 years for tax and legal compliance
  • Communication logs: Deleted after 3 years unless required for legal purposes

When we delete your information, we ensure it's removed from our active systems and backup servers. Some information may remain in anonymized form for statistical analysis and service improvement.

International Data Transfers

As an Australian-based company, we primarily store and process your information within Australia. However, some of our service providers and partners may be located in other countries with adequate data protection standards.

When we transfer your information internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with privacy frameworks that govern international data transfers.

Cross-Border Data Protection

We only work with international partners who maintain privacy standards equivalent to Australian requirements. All data transfer agreements include specific clauses protecting your privacy rights regardless of where your information is processed.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. These small files help us remember your preferences and provide personalized content.

  • Essential cookies for website functionality and security
  • Preference cookies to remember your settings and choices
  • Analytics cookies to understand website usage and improve performance
  • Marketing cookies for relevant content delivery (only with your consent)

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit some website functionality, but essential services will remain available.

Children's Privacy

Our services are designed for adults and we don't knowingly collect personal information from children under 13. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users aged 13-17, we recommend parental guidance when using our health and nutrition resources. We encourage open conversations between teens and parents about dietary choices and health decisions.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information:

Email: info@tectonics.site

Address: 3 Yorkshire Ct, Launceston, TAS, Australia 7250

Phone: +61437153331

This privacy policy is effective as of January 15, 2025